5.4 Fuse Replacement The PowerMaster-10 has an internal fuse (the PowerMaster-30 has two internal fuses) that has automatic reset. Therefore, there is no need to replace the fuse(s). When over current condition occurs, the fuse cuts off the circuit current.
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The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
Comments
- Question, one of my motion sensors is detected as a CO sensor. Including it again in the visonic doesnt resolve the issue. Anyone seen this before?
- Hi Phaeton, I have the same issue with a few sensors. In addition since a few weeks, my connection with Homey is not longer working while the port and IP-adress can be found when scanning my network. All wires seem OK, trying to re-add the Powermax to Homey does not work.
Any idea and seen before by others?? - Hello,
Finally got the hardware from aliexpress. I have everything set up and connected according to RemcoHannink's info in this thread for powermax+. The USR-TCP232-T is assigned an ip adress from the router but then I am stuck.
The Viasonic powermax app in homey is not finding and device and I can not connect with Putty (telnet).
Is there any software to be installed in the USR-TCP232-T.
Would appreciate if any suggestion on what to do next? - @Jorgen66 ;You can download the software here: http://www.usriot.com/usr-m0-setup-software/
You'll need to configure the device as server and set the baud rate to 9600. - Thank you @RamonBaas. That worked fine. Homey will find the alarm panel and waits for powerlink to be activated in the panel.
And now comes next problem (of course). There is no option/selection in the user menu to 'DEFINE PWRLNK' in my panel!! It is also missing in the swedish manual. In the english manual it is described but not in the swedish.
Panel version:
PWRMAX+ (868) SW
P/N 90-5466-0W Rev: B
Is there a way to update/upgrade the alarm panel software or should I give up on this. I have searched but not find any valid info. - @Jorgen66 Propose you check with your supplier. For the app to work the panel does need to support Powerlink mode.
- edited January 2018Hi All,
I was offline a while due to workload but I got time to get back to trying to get Homey and Visonic Powermax+ working. After more hours trying all different options with hardware and even factory resetting the Homey a colleague of mine came with a solution to try: why not try a different web browser (i am on linux so use web browser to configure homey) DUH!.
It turns out Firefox on Ubuntu will not work with Powermax app in Athom portal (nothing happens when you click search in first screen while adding a new panel). However Chrome and Chromium do work.
Now everything works and I can finally use Powermax+ in Homey!
Thanks again to all forum contributors who posted to try and help me. I hope this post can maybe help somebody in future with same issue I faced ;-) - edited January 2018I was able to get hold of a newer version of the alarm panel (Rev: F) where Powerlink mode was available.
All good now
Thanks all for support and especially to @RamonBaas for app development. - Hi all,
My powermaster pro LCD stopped working, so after trying to repair I changed to a new Alarm unit Powermaster 30 which is also a quality upgrade. My RS232 (for link with Homey) which worked on my Powermax Pro I connected to the Powermaster 30 and deleted the old PowerMax from Homey and searched for PowerMaster. Trying many times, no joy. Via Lan scan I can see the RS232 show the IP address.
Does somebody have experience with this or know what could be wrong? - edited March 2018Hi Ramon,
I am desperately trying to add my powermax pro to Homey, but am failing quite bad.
I have the powermaster programmer and used it to program my powermax pro in the past.
For the sake of it I connected the powermaster programmer today to test if that still works and it works fine.
I have a usr-tcp232-e2 connected to the powermax and see traffic flowing by (TX and RX) which suggest it should be working.
However as much as I try the powermax can not be added to Homey for some unknown reason.
Homey keeps saying 'Wachten tot dat registratie voltooid is...'
I checked the javascript code and found that for a secret it uses '[0x56 0x50]'.
As I know the powermax pro uses 4 hexadecimal values for access codes I thought this to be odd.
My powermax pro has, by default, AAAA or BBBB as master code and installer code.
Finally I see there is extensive capability of logging in the app and the option to enable debug, but I cannot find it anywhere or see a feature to change the secret to something else.
Could you point me in the right direction?
PS. There was a powerlink2 connected on the port PC/IP before, not sure if that's important.
Hopefully you can help me get further.
Thanks so much.
Kind regards,
Probie - @probie Your powerlink2 will have registered with it's own magic code (i.e. not 0x56 0x50). You'll first need to de-register the powerlink in the alarm panel menu. After that you can register a new 'powerlink' (aka Homey) during the pairing process.
- @RamonBaas I would like to use my Homey in conjunction with my PowerMax Pro. I do have a Powerlink Pro installed to use the web portal of the Visonic alarm system. Using the Visonic App in Homey I thought I had to use the IP address of the web portal. This is the internal IP address 192.168.1.200 with the ports 80 (HTTP) or with 8351 (HTTPS) but apparently it's not connecting to Homey. The message shows that it cannot find the Visonic Powermax. The Visonic alarm system is normally reachable via the internetbrowser using this IP address. Some more detail: HW VERSION #:123SW VERSION #:3.1.11SERIAL #: 2310027367. Then I have read more closely that I should use one of the options below:
Using the Visonic (dual) RS-232 Interface Module in combination with a RS-232 to Ethernet module (e.g. USR-TCP232-200).
Directly using the TTL signals of the Visonic PowerMax and interface via a TTL to Ethernet module (e.g. USR-TCP232-E).
So my question is basically what setup should I use and do you advice? Do you have an instruction manual for both those options? I would like to make sure I do purchase the right products by which I can get this integration working...... :-) I have added pictures of my Visonic system below. - @wencew You have a Powerlink module installed. The app will not work in conjunction with a Powerlink. This is already discussed many times before.
- @RamonBaas, just found out indeed in the forum thread and thanks for responding. I am fine to remove the Powerlink but what product should I purchase to get it connected to Homey and to replace the Powerlink? Do you have a manual for example? Thanks a lot Ramon.
- @RamonBaas The Visonic app is working great for me. But when I look up in the application when a sensor has caused the last alarm the shown time is always two hours earlier than the real time. I tried several setting but no solution yet. Any idea?
- @rpbras Probably Athom has changed the date to string function again and you are looking at UTC time.
- @RamonBaas I have read the forum thread and created the pictures below to show how I understood the setup for the Homey and Visonic PowerMax Pro integration using the Visonic (dual) RS-232 Interface Module in combination with a RS-232 to Ethernet module. Can you please check if this is correctly described? Do I need for example to switch 3 & 5 around with the RJ45-DB9 plug or can I apply 2 - black, 3 - yellow and 5 - green? Thanks a lot for the response.
- @wencew Problem is that the Jumper Box Plug and USR-TPC232-302 both have a female DB9 connector. Hence you need to add a gender changer (product 955 allekabels). You need to make sure you connect GND to GND, RX to TD and TX to RD.
- @RamonBaas Are you sure about this as according to the site the Jumper Box Plug shows it has a Male Serial (DB9) connector? If that's the case can I use this setup (2 - black, 3 - yellow, 5 - green) for the RJ45-DB9 connector?
- Don’t have that connector myself, so I cannot say anything about the colors of the wires. But yes, then you don’t need a gender changer.
@RamonBaas , I have received the USR-TCP232-302 and I have provided the device with a static IP address. With the IP address I am able to connect via the web interface without any issues and made sure that the needed settings as explained in this forum were applied (e.g. TCP Server, Port 23, 9600 Baud; Data Bits 8; Stop Bits 1; Parity None). I have also connected the 3 pins (TX, RX, GND) in the Jumper Box Plug to the USR-TCP232-302 (see the schema on image 3). In addition I have also de-registered and removed the previous PowerLink from the PowerMax Pro. Unfortunately for some reason I cannot pair the new Powerlink (aka Homey) with the PowerMax. I looked at many things but I cannot find the issue here, I even did switch the yellow (RX) and black (TX) cable in the USR but without results. What is what I am doing wrong or what could I check on the issue here? Is this RS-232 to Ethernet module even suitable for this PowerMax Pro release 1 device? Or should I connect all DB9 pins to the USR? Thanks a lot for the response.- @wencew First of all, do not connect more than these three wires to the DB9 connector! That will do more harm than good.
There are a number of things you can check before trying to add the panel to Homey.- Connect the RS232 connector to the PC and verify there is communication with the Visonic programmer software (i.e. not using the USR-TCP232-302). Use an USB serial converter if you have no RS232 port.
- Use the TCP232 test software. Connect as client to the USR-TCP232-302 server (i.e now using the USR-TCP232-302). As soon as an alarm sensor is tripped, you should see data coming by (A5 messages).
- edited April 2018@RamonBaas , thanks for your response. The first option is unfortunately not an option as I do not have the Visonic programmer software and it seems to be difficult to get it. The second option I am not really sure what you mean.... ;-) I did connect to the TCT232 via the USR software (USR-M2 v2.2.2.279) via LAN and I am able to connect. Below is the screenshot. I do not see any A5 messages unfortunately. Should I do something different?
- @wencew You can download the programmer software from the Visonic website. Zip password is easy to find on the internet.
USR-TCP232 testing software is here: https://www.usriot.com/support/downloads/usr-tcp-test-testing-software.html
From the screenshot it shows you’ve configured the module as TCP client. That should be TCP server. - @RamonBaas , I did change it to TCP client as I thought you referred to that earlier ... :-) It's changed back to TCP server again. In the meanwhile I have downloaded the Visonic programmer software and got it installed succesfully, thanks! The only thing is that this really old software only works with RS232.... :-) I have found the following picture below and I already have the Visonic Powermax Pro dual RS232 interface. Can you confirm this is the correct setup?
- UTP cable will be connected to the Powermax Pro dual RS232 interface and JumperBox connector (RJ45 Female / RS232 Female).
- The JumperBox connector will need to connected with all 9 colored cables.
- From the JumperBox connector this will be connected using the RS232 Female connection to the Serial Male to USB cable.
- USB cable obviously will be connected to the PC.
Is this the correct setup as stated above? Thanks a lot. - Yes, this is the normal setup. However, if you use another RJ45-DB9 converter, you won’t test your original one.
- Hoi Ramon and all,
I stepped over from Powermax Pro to a Powermaster 30. In my old setup the Powermaster App worked great, but using the same rs232 module in my new Powermaster, Homey cannot find it anymore with the same IP/Port number.
Would you know what could be the issue? Any setting I should verify/change? - @Justjomi First check that it works OK with the Visonic programmer software on PC.
- Tx, I never used that software. Where can I download?
General Information
| Q | Can I use the system in countries other than the UK? | A | Yes. The system we supply is UK specific and all the devices we supply are also UK specific. So as long as all the devices are supplied by us or are stated to be UK specific then they are all compatiblle with UK panels. |
| Q | Can I use the PowerlInk 3 broadband (IP) module outsude the UK? | A | Yes, the Powerlink 3 Module is not country specific and can be used on any PowerMaster system. It is recommended that the version of the panel is 17 or greater. the panels we are currently supplying are all version 18 or greater. |
| Q | Can I use the GSM-350 GSM/GPRS module outside the UK? | A | Yes, the GSM-350 will accept any data enabled SIM card (full size). |
| Q | Can I fit both the Powerlink 3 module and the GSM module? | A | Yes, many customers fit both. Using the Powerlink for connection to the server and the GSM as a back-up reporting method. |
| Q | Is the system easy to install? | A | Yes, because it is a 2-way system, each device's parameters are set via the control panel. |
General Technical Information
| Q | What are Zones, Part-sets and Partitions? | A | In wireless systems a zone is used to connect one detector to the system. In a typical small domestic system Zone 1 may be used for a magnetic contact on the main entrance door, Zone 2 may be used for a magnetic contact on the rear door. Subsequent zones may have motion detectors (PIRs) assigned to them. Each Zone can be assigned a zone type. In the example above Zone 1 would typically be a Delay Zone (Perimeter) to allow entry/exit through that zone within a specified time. Zone 2 would typically be set as a Perimeter Zone. The detectors on the interior zones would typically be set as Interior Zones. The PowerMaster system can be set in two modes – Home and Away. In Home mode only perimeter zones are armed allowing movement within the property. In Away mode all the zones are armed. In addition to the above the system is equipped with an integrated partitioning feature that can divide the alarm system into three distinct areas, identified as Partition 1, 2 and 3. A partition can be armed or disarmed regardless of the status of the other partitions within the system. Partitioning can be used in installations where shared security systems are more practical, such as a home office or warehouse building. When partitioned, each zone, each user code and many of the system's features can be assigned to Partition 1 to 3. Each user code is assigned with the list of partitions it is allowed to control in order to limit access of users to certain partitions. Each partition can also be set in Home or Away mode. | |
| Q | What is Latchkey mode? | A | The alarm can be set in ‘Latchkey’ mode. When the alarm is unset a message is sent by the chosen method that the alarm has been unset. It is designed to notify parents that their child has successfully come home from school say. | |
| Q | Can Powermax accessories and devices be used with the PowerMaster system? | A | Absolutely not. The PowerMax system uses a totally different wireless system and is only 1-way. There are a couple of peripherals which are common to both PowerMax and PowerMaster systems – The GSM350, USB Programming lead, and the Expansion board. | |
| Q | How long do the batteries last in detectors and devices? | A | The battery life depends on the usage and the device type. Because the system is 2-way the devices can be put to sleep by the control panel. The battery life is at least double of that of similar PowerMax devices. | |
| Q | What is the wireless range of the various devices? | A | Wireless transmission/reception values are quoted as Line-of-Sight (LoS) i.e. with no obstructions between transmitter and receiver. Visonic quote up to 300m LoS, however this is significantly decreased by walls etc between the transmitter and receiver. Standard brick and plaster walls do not normally cause signal loss problems. The big enemy of wireless transmissions is metal especially ferrous (iron) metals. Also note; that the earth is also a good absorber of wireless signals and as such devices should not be installed close to the ground (below approx. 1 metre) and definitely not underground. | |
| Q | How does monitoring work? | A | There are two types of monitoring available for the PowerMaster system. Self Monitoring – this requires the system to be connected to a PowerManage server. Once connected, the server can send e-mails and notifications to specific recipients. The PowerManage server also connects to the Visonic-GO app which allows control, event notification and status of the alarm system. The annual cost for self monitoring is currently £49 and is unlikely to change in the near future. Third-party Monitoring – this again requires the system to be connected to a PowerManage server or other suitable receiver at a monitored Alarm Receiving Centre (ARC). The ARC is constantly manned and when alarm notifications are received the ARC attempts to verify that an actual intrusion has taken place. Upon verification, the ARC can inform the Police that a verified alarm has occurred and the Police will respond. The Police are unlikely respond to unverified requests. The cost is dependent on the provider but is likely to be in the region of £30 per month. | |
| Q | Do I have to have the system monitored? | A | No; the system operates extremely well as a standard wireless alarm system and in our experience is very stable and reliable. All the control panels have a built in PSTN dialler which can be used to report to up to 4 private telephones. The reported events are selectable to only report the events required. Note that if you have the CAM-PIRs on the system then you can only receive images if the system is connected to a PowerManage server. | |
| Q | Can I use the Powerlink 2 module to connect the alarm to the internet? | A | No, the Powerlink 2 will not work with the PowerMaster system. The PowerMaster has to connect to a PowerManage server in order to connect to the Internet. Connection to the server can be either through the Powerlink 3 broadband module or via GPRS using the GSM350 module. There is a small annual charge for the server connection. | |
| Q | Is there a mobile ’App’ for smart-phones and tablets? | A | Yes, there is a free ‘App’ for both Android and I-Os – search for Visonic-GO. The App can be used when the system is connected to a PowerManage server using either the PowerLink 3 or the GSM/GPRS module. | |
| Q | What functions does the ‘App’ have? | A | The alarm system can be armed/disarmed in either Home or Away mode, receive notifications of events (selectable filters), receive images from CAM-PIRs on alarm, get images on demand from cameras, see system status and connected devices. | |
| Q | Can I view images from the PIR- cameras on my smart-phone /tablet? | A | If the system is connected to the PowerManage server and the free Visonic-GO app is installed then the cameras can send images directly to the app on alarm occurrences. Pictures-on-demand can also be requested from the app. | |
| Q | Can I remotely control the alarm system by phone and SMS messaging? | A | The system can be controlled over the land-line by dialling into the control panel and using the telephone keypad to issue commands, check the alarm status and enable ‘Listen In’. If the GSM350 module is fitted similar commands can be sent via SMS messages. |
General Installation
Jumper Reset Powermaster Visonic Switch
| Q | Are the PowerMaster devices you supply compatible with my existing PowerMaster devices? | A | All the PowerMaster equipment we supply is UK specific and is labelled 868-1:XXX, where ‘868’ is the frequency, the ‘-1’ is the country code and the XXX is the device type. The device type for control panels is ‘ANY’ which means that it is compatible with any device type having the ‘868-1’ prefix. Each device has its particular device type number. For example, the UK version MC302 is labelled ‘868-1:010’, the CAM-PIR is 868-1:014’ and as such both devices are compatible with control panels having the ‘868-1:ANY’ label. |
| Q | I have a detector/device which was previously enrolled to another PowerMaster control panel; can I enrol it to another PowerMaster control panel. | A | First off, the device and the panel it is being enrolled to must have the same frequency and country code. Ideally, the device should have been deleted from the original control panel. Remove and replace the battery before enrolling the device to another control panel. The device may show as pre-enrolled for a short while until the network synchronisation is completed. |
| Q | What is the version of the panels you supply? | A | The Panels we supply are always the latest version. As of August 2016 the version is 18. |
| Q | How do I find out the version of my panel? | A | The version of the panel is displayed under the ‘SERIAL NUMBER’ menu. Once in the menu, repeatedly pressing ‘NEXT’ will scroll through the panel’s data. The ‘JS702275 K18.022’ number format indicates the panel version – in this case 18.022. Also note that the Panel’s ID is also under this menu. The Panel ID is needed to connect to a PowerManage server. |
| Q | I have a PowerMaster control panel on version 15; can I use the PowerLink 3? | A | No, the PowerLink 3 will only work with panel versions 17 and above. When used with version 17 panels there are a couple of subtle differences in programming but nothing that really causes any problems. For the best functionality, version 18 up should be used. All the PowerMaster versions can connect to the PowerManage server via the GPRS channel using the GSM350 module. |
| Q | I am a DIY installer; can I install the PowerMaster system myself? | A | Absolutely yes; if you contact Visonic or access their website they will state that this is not a DIY product and must be professionally installed. This is wrong; the system is an easy install for any competent DIY person. When we questioned Visonic as to why, their lame excuse was that it had to be connected to the mains power supply. Of course the real reason is that they are trying to protect installers. Visonic seem to have shot themselves in the foot because they have made a system which is very quick and easy to install. |
| Q | Can I connect the control panel to the mains supply using a standard plug? | A | You can but it is not recommended. Ideally it should be wired into an un-switched fused spur fitted with a 3 amp fuse. The fused spur should be installed by a qualified electrician. |
| Q | Are all the relevant manuals supplied with the PowerMaster equipment? | A | Yes; control panels and kits with control panels are supplied with hard-copy user and installation manuals and a CD containing manuals for all the PowerMaster equipment in multiple languages. All detectors and devices are supplied with hard-copy manuals. |
| Q | Do you provide support with the installation if I need it? | A | Yes, support is provided via email or phone. |
General Troubleshooting
| Q | How does the system indicate troubles? | A | The system reports troubles to the control panel and also to the Visonic-GO app (if used). There are two types of troubles – critical and non-critical. Critical troubles are displayed as NOT READY TRBL. The alarm cannot be set until the critical troubles are cleared. The simplest form of critical trouble is simply a detector in an alarmed state – e.g. a door with a magnetic contact fitted is open – closing the door will clear the trouble. Pressing the OK key on the panel will scroll through all the troubles on the system. Once all the troubles are cleared the system will report READY or READY – MEMORY and the system can be set. |
| Q | How do I clear the [READY - MEMORY] message? | A | Press the status button on the Keyfob or press [OK] on the panel repeatedly to review the memory condition. Start the ARMING process then disarm the system. The memory prompt should be cleared, if not press the [OK] key repeatedly until the prompt clears. Note that if you have a PowerLink3 connected to the internet through a router you will get a COMMS FAIL error if the internet connection drops out. The COMMS FAIL error can be cleared by entering installer mode and then exiting installer mode. |
| Q | What do I do if I get a SYSTEM JAMMED message? | A | This is an important feature as panels in a constant jamming mode cannot hear other transmitters on the system which causes inactivity and testing problems. To fix this problem, check if there is anything around the panel that could be causing RF interferences, for example, baby monitor, WiFi transmitter, door bell etc. To temporarily eliminate anything within the premises, if possible, turn off the main electricity supply. |
| Q | What do the error messages mean? | A | All the error messages are explained in the installation manual. |
| Q | I have forgotten my User and/or my Installer code. | A | You can reset the User and Installation codes to their default settings by carrying out the following reset procedure. This will only reset the codes and no other settings.
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